Partner Privacy Policy

We collect information you provide and information generated when you use the Partner App.

Account & identity: mobile number, OTP verification data, name, email, profile photo, skills, and bio.

KYC & onboarding: identity documents (for example Aadhaar/PAN or other IDs you upload), selfies, and any notes from our review team. We use this to verify you are eligible to take jobs.

Location: precise GPS while you are marked online (so we can offer nearby jobs) and while you are assigned to an active job (so the customer can see you are on the way). Background location is used only for these dispatch and tracking purposes, together with an ongoing "You are online" notification.

Job & earnings data: offers you receive, accept, or decline; job status; estimates and parts; completion photos; ratings; payout amounts; and commission breakdown.

Device & app information: device type, OS, app version, push notification token, diagnostic logs, and permission states (notifications, camera, photos, location, full-screen alerts / display-over-other-apps where you grant them). Camera and photos are used for KYC and job-arrival / completion proof.

Support: information you share by phone, email, or in-app when you contact us.

We use this information to:

• Create and manage your partner account and authenticate you via OTP
• Verify identity (KYC) and skills before you go online
• Dispatch nearby job offers and show a full-screen / heads-up incoming-job alert
• Share live location with the customer only during an active assigned job
• Process job workflow (accept/decline, navigate, estimate, complete, collect payment status)
• Calculate earnings, commission, and payouts
• Send job alerts, OTPs, and operational push notifications
• Improve safety, fraud prevention, quality, and app reliability
• Respond to support requests and resolve disputes with customers
• Comply with applicable law and enforce the Partner Terms

We do not sell your personal information. We may share it as follows:

Customers: when you are assigned a job we share your first name (or display name), rating, vehicle/ETA information where available, and live location during that job so they can receive the service safely.

You receive customer details: name, phone, service address, and job notes needed to perform the booking. You must use this only to complete that job (see Partner Terms).

Payment processors: partners such as Razorpay receive what is needed to process customer payments. Payout details you provide (for example UPI or bank) are used to send your earnings.

SMS & push providers: we use providers (for example Expo / FCM and SMS vendors) to deliver OTPs and job alerts.

Cloud & media: hosting and image storage (for example Cloudinary) for KYC and job photos, under our instructions.

Legal: if required by law, court order, or to protect users, partners, or the public.

Business transfers: if Fasty-24 is involved in a merger or sale, partner information may transfer with appropriate safeguards.

Going online requires location (including background location) so we can match you to nearby jobs. You can go offline or revoke location in Android settings; you will then stop receiving dispatch offers.

Incoming jobs use high-priority notifications and, if you allow it, full-screen alerts so an offer can appear over the lock screen or home screen. Display-over-other-apps is optional on some devices. These permissions are for job offers only, not advertising.

We keep partner account, KYC, job, and payout records while your account is active and as needed for tax, dispute, and legal retention under Indian law. When no longer required, we delete or anonymize data using reasonable measures.

We use HTTPS, OTP authentication, access controls, and role-restricted admin tools. No transmission or storage method is 100% secure.

Depending on applicable law (including India's Digital Personal Data Protection Act, 2023, where applicable), you may:

• Access and review personal information we hold about you
• Correct profile details in the Partner App
• Delete your partner account, subject to legal retention of job/payout records
• Go offline or disable location, notifications, or full-screen alerts in device settings

To delete your account, use our Account Deletion page and mention that you are a Fasty-24 Partner. For other requests, email fasty24official@gmail.com.

The Partner App is only for individuals 18 years or older. We do not knowingly onboard minors as professionals.

The Partner App may open maps, payment, or system settings screens operated by others. Their privacy policies apply to those services.

Information is primarily processed in India. If transferred outside India, we use safeguards consistent with applicable law.

We may update this policy and will change the "Last updated" date. Material changes may be notified in the Partner App. Continued use after changes means you accept the updated policy.

Questions about partner privacy or your data: